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Frequently Asked Questions

Find answers to common questions

When do my credits reset?

Your credits reset automatically at 00:00 (midnight) every day.

How can I pay for a plan?

To purchase a plan, please visit our pricing page and select the plan that suits your needs.

Can I pay with PayPal or credit card?

No, we currently do not accept PayPal or credit card payments. Please check our pricing page for available payment methods.

What payment methods do you accept?

For information about accepted payment methods, please visit our pricing page or contact our support team.

How do I get my API key?

Once you purchase a plan, you can find your API key in your dashboard. The key will be generated automatically upon subscription activation.

Is there a free trial available?

Please check our pricing page for information about free tiers or trial options.

Can I upgrade or downgrade my plan?

Yes, you can change your plan at any time from your dashboard. Contact our support team via Discord or Telegram for assistance with plan changes.

What happens if I exceed my credit limit?

Once you reach your credit limit, API requests will be temporarily suspended until your credits reset at midnight (00:00). Consider upgrading to a higher plan if you frequently hit your limits.

Are the data updated in real-time?

Yes, our data is updated in real-time to ensure you always have access to the most current information available.

Do you offer refunds?

Please contact our support team to discuss refund requests. Each case is reviewed individually based on our refund policy.

How fast is the response time?

Our API is optimized for speed with average response times under 200ms. Actual response times may vary depending on your location and request complexity.